It pays to be united

Awards and Agreements

The United Services Union represents local government, energy, airline and clerical and administrative employees throughout NSW.

If your Award or Agreement is not listed below, State Awards can be found HERE. Information on Federal Awards can be found HERE. Or you can ring the USU Support Team on 1300 136 604.

Local Government Members

The main Award covering Local Government members is the Local Government (State) Award 2010 (includes amendments August 2011). (Download copy here)

There are many additional Awards and Agreements in place for members of the USU, both in Local Government and the Energy Industry. Members should ring the Union on 1300 136 604 or email our Support Team at This e-mail address is being protected from spambots. You need JavaScript enabled to view it.

Clerical and Admin Members

Our members work in financial institutions, call centres, airports, legal companies, road transport companies & small business. Members are covered by a range of State and Federal Awards and Agreements. Many of these Awards are based on the National Clerks Private Sector Award 2010. or the National Contract Call Centres Award 2010.

This is a list of some of those Awards and Agreements, which may be amalgamated through the new Federal IR system. If you have an inquiry about any of these Awards and Agreements or about others not included here please email our Support Team at This e-mail address is being protected from spambots. You need JavaScript enabled to view it. or call them on 1300 136 604.

STATE

• School Support Staff (Catholic Independent Schools) (State) Award
• Graduate at Law (State) Award
• Clerical and Administrative Employees (John Fairfax Publications) Award 1997
• Clerical and Administrative Employees, Hire Cars and Taxis (State) Award
• Clerical and Administrative Employees Legal Industry (State) Award
• Mirror and Telegraph Publications Clerical Award 2000
• MM Kembla Products (Clerical and Administrative Temporaries) Enterprise Award
• Clerical Employees in Metropolitan Newspapers (State) Award
• TAB Clerical and Administrative Staff PhoneTAB Operators Award 2004
• Clerical and Administrative Employees in Permanent Building Societies (State) Award
• Quarrying Industry (State) Award
• Racecourse Totalisator (State) Award
• Clerical Employees in Retail (State) Award
• TAB Clerical and Administrative Casual Staff Award 2006
• Clerical and Administrative Employees in Temporary Employment Services (State) Award

FEDERAL

• Clerks (ACT) Award
• Retail and Wholesale Shop Employees (ACT) Award
• Clerks (Alcan Australia Limited) Award 1990
• Ampol Clerical Award
• Australian Air Express Award
• Brambles Clerical and Administrative Employees Award
• Brambles Records Management Services Award
• Clerks (Breweries) Consolidated Award
• Business Equipment (Clerical Officers) Interim Award
• Coles Supermarkets Australia Pty Ltd Clerical and Administrative Assistants Award
• Clerks (Domestic Airlines) Award
• Eastern Australia Airlines Pty Ltd Group 1 Clerical Employees Certified Agreement
• Clerical and Administrative Employees (Health Insurance Industry) Interim Award
• Clerical and Administrative Staff (International Freight Forwarding and Customs Clearing Industry) Award
• Overseas Airlines (Interim) Award
• Australian Paint Industry (Clerical Officers) Award
• Airline Officers (Qantas Airways Limited) Award
• Clerks (Road Transport Industry) Award
• Travel Industry (Trevelex Australia Pty Ltd) Award

The Union also has Enterprise Agreements which cover:

• Grace Bros
• K-Mart
• Armaguard
• The Ambulance Service of NSW
• Many of the International Airlines
• David Jones
• Davids Email
• Woolworths
• Inghams
• NIB
• Steggles
• TNT
• HCF

Just to name a few.